Responsible gambling

Responsible Gaming at 21 Casino

We take responsible gaming seriously and are committed to ensuring that our players gamble safely and responsibly. We understand that some players may experience problems related to their gambling habits, and we want to help.

Identifying Problem Gambling

Problem gambling can affect anyone, regardless of age or background. If you or someone you know is struggling with problem gambling, it's essential to seek help as soon as possible. Warning signs include:

• Excessive time spent on gaming
• Increased bets to recoup losses
• Feeling anxious or depressed when unable to gamble
• Hiding or lying about your gaming activities

Tools for Responsible Gaming

We offer a range of tools to help you gamble responsibly:

• Deposit Limits: Set daily, weekly, or monthly limits on your deposits
• Time-Outs: Temporarily suspend your account for 24 hours, 7 days, or 30 days
• Self-Exclusion: Permanently close your account and prevent future access
• Loss Limits: Cap the amount you can lose within a set period
• Session Time Limits: Set a maximum session duration to avoid prolonged gaming sessions

Responsible Gaming Features

We've implemented various features to promote responsible gaming:

• Reality Check Notifications: Receive notifications at 30 minutes, 1 hour, and 2 hours to remind you of your gaming activity
• Wagering Limits: Customize the maximum bet per spin/hand
• No Deposit Free Spins: Claim free spins without depositing to test our casino

Support Organizations

We recommend seeking help from these organizations:

• GamCare National Gambling Helpline: 0808 80 20 133 (24/7)
• Gamblers Anonymous UK: gamblers-anonymous.org.uk
• Samaritans: 116 123
• BeGambleAware.org (UK/EU problem gambling resources)

These organizations offer confidential support and guidance to help you overcome problem gaming.

Our Commitment

We're committed to promoting responsible gaming practices and protecting our players from harm. If you need assistance or have any concerns, please don't hesitate to contact us through live chat or email.

Remember, gaming should be fun!