Privacy Policy

We at 21 Casino are committed to protecting your personal data. This policy explains how we collect, use, and protect your information.

Data Collection

We may collect personal data from you when you create an account, make a deposit, or participate in our games. This includes:

Contact details (name, email, address)
Financial information (payment method, transaction history)
Gaming activity (game played, stakes, outcomes)

Data Use

We use your data to:

Verify your identity and age
Process transactions and deposits
Provide customer support
Personalize your gaming experience
Comply with regulatory requirements

Data Sharing

We may share your data with:

Our service providers (payment processors, game developers)
Regulatory bodies (UK Gambling Commission, Malta Gaming Authority)
Law enforcement agencies (in case of suspicious activity)

Security Measures

We implement robust security measures to protect your data, including:

Encryption (TLS 1.2 and above)
Firewalls
Regular software updates

Your Rights

You have the right to:

Access your personal data
Rectify or erase your data
Request a copy of your data in a machine-readable format
Object to processing based on legitimate interests
Withdraw consent at any time

Changes to Policy

We reserve the right to modify this policy at any time. Changes will be posted on our website.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us.

Responsible Gaming Tools

We offer various responsible gaming tools to help you manage your gaming experience. These include:

Deposit limits
Session time limits
Reality check notifications
Self-exclusion

You can find more information on our responsible gaming features by logging in to your account and accessing the "Responsible Gambling" section.

Links to Support Organizations

We provide links to various support organizations, including:

GamCare (gamcare.org.uk)
Gamblers Anonymous (ga.org.uk)
National Self-Exclusion Register (betstop.com.au)

These resources are available 24/7 and can be accessed via our website or through live chat.

Cookies

Our website uses cookies to improve your user experience. Cookies are small text files stored on your device that help us remember your preferences and settings.

You can choose to disable cookies by modifying your browser settings. However, this may affect the functionality of our website.

Terms of Service

By using our services, you agree to our Terms of Service, which include our Privacy Policy. You can find more information on our Terms of Service by logging in to your account and accessing the "Account" section.

We reserve the right to modify these terms at any time. Changes will be posted on our website.

Applicable Law

This policy is governed by the laws of Malta, where our parent company, White Hat Gaming Limited, is registered. Any disputes arising from this policy will be resolved through the courts of Malta.

By using our services, you agree to submit to the jurisdiction of the courts of Malta and waive any objections to such jurisdiction.